Your data
Privacy Policy
Last updated 15 November 2026
This policy explains how Victoria Everest ("I", "we", "us") collects and uses your personal data when you visit victoriaeverest.com, join the waitlist for Victoria Everest: The Creator Challenge, buy the Programme, or take part in its community and live sessions.
1. Who is responsible for your data
Victoria Everest, a sole trader based in the United Kingdom, is the controller of your personal data. Contact: sayhello@victoriaeverest.co.uk, or write to Victoria Everest, Unit 29 Highcroft Industrial Estate, Enterprise Road, Horndean, Waterlooville, Hants, PO8 0BT, United Kingdom.
2. What data we collect
Waitlist. Your first name and email address when you join the waitlist.
Purchases. Payments are processed securely by Stripe through Total Body Reset Limited. Stripe collects the contact, billing and payment information needed to process your purchase under its privacy notice. We never see your full card number. Stripe shares order details with us so we can confirm payment and deliver the programme. We record the terms version and the time you accepted them. We use your checkout email in Kit to identify paid customers and stop Creator Challenge sales emails.
Programme and community. Your account details on Circle, your posts, comments, messages and other content you share, and records of your access (for example, when you first opened the Skills or Handbook).
Live sessions and recordings. If you take part in a recorded live session, your name, image, voice and contributions may appear in the recording.
Prizes. If you take part in the leaderboard, your leaderboard activity, and, if you win, the details needed to deliver your prize.
Messages to us. Anything you send when you email us.
Technical data. When you visit the website, our hosting provider automatically processes technical data such as your IP address, browser type and the pages requested, to deliver and secure the site. The website loads fonts from Google Fonts, which means your browser sends your IP address to Google.
We do not use advertising or analytics cookies on victoriaeverest.com. Stripe uses cookies in its checkout for security, fraud prevention and to complete your payment.
3. Why we use it and our lawful basis
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| Adding you to the waitlist and telling you when doors open | Consent (you can withdraw at any time) |
| Selling you the Programme, confirming payment, giving you access, delivering the Masterclass, Skills, Handbook and Community | Performance of a contract |
| Service emails (access details, schedule changes, important updates) | Performance of a contract |
| Keeping checkout and access records to handle refunds, chargebacks and disputes | Legitimate interests (protecting our business) and legal obligation |
| Recording live sessions and sharing replays with members | Legitimate interests (giving members access to content they paid for). You can take part with camera and microphone off |
| Using your name, image, posts or results in public marketing | Your separate, specific consent only |
| Running the leaderboard and delivering prizes | Performance of a contract |
| Marketing emails about other products | Consent, or for existing customers our legitimate interests where the law allows. You can unsubscribe at any time |
| Keeping financial and tax records | Legal obligation |
| Keeping the website and community secure and moderating it | Legitimate interests |
4. Who we share it with
We only share your data with service providers who help us run the website and the Programme, and only as far as they need it:
- Vercel (website hosting)
- Kit (waitlist and email)
- Google Sheets and Google Apps Script (private application records and signup processing)
- Google Fonts (website fonts)
- Stripe (secure checkout, payment processing, receipts and approved refunds)
- Circle (the community platform and live sessions)
We may also share data with our professional advisers (such as an accountant or lawyer), with law enforcement or regulators where the law requires it, or with a buyer if the business is transferred. We never sell your personal data.
5. International transfers
Some of these providers store or process data outside the UK, including in the European Economic Area and the United States. Where this happens, the transfer is protected by UK adequacy regulations or by appropriate safeguards such as the UK International Data Transfer Agreement or Addendum to the EU Standard Contractual Clauses.
6. How long we keep it
- Waitlist data: until you unsubscribe, or until 12 months after the Programme's doors close, whichever comes first.
- Customer, payment and checkout records: 6 years after the end of the tax year in which you bought, to meet tax and legal obligations and to deal with disputes.
- Community content and recordings: for as long as the Programme and Community run, unless you ask us to remove your contribution sooner.
- Prize records: 2 years after the prize is awarded.
- Emails you send us: for as long as needed to deal with your message, and up to 2 years after that.
7. Your rights
Under the UK GDPR you have the right to: access your data; have inaccurate data corrected; have your data deleted; restrict or object to how we use it; receive your data in a portable format; and withdraw consent at any time (this does not affect anything we did before you withdrew it). To use any of these rights, email sayhello@victoriaeverest.co.uk. We will reply within one month.
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
8. Age
The Programme is for people aged 18 or over. We do not knowingly collect data from anyone under 18.
9. Security
We use reputable providers and take reasonable steps to keep your data secure. No method of sending data over the internet is completely secure, so please keep your login details safe and do not share sensitive personal information in the Community.
10. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it was last changed. If we make a significant change, we will tell customers by email.
Questions about this page? Email sayhello@victoriaeverest.co.uk.